Terms of use

PALCES

This rule applies to Izushi kimono rental.

COMPLETION OF BOOKING

After you book oline, we will send you confirmation e-mail to complete the process.

PAYMENT

We will lend a kimono in excahnge for cash.

DURATION

You can rent a kimono for three hours in principle.

RETURNS

You need to return your rental by 4 pm.

CANCELLATION CHARGE

You have to call us to cancel by 5 p.m. of the day before the rental day.
If you cannot cancel your order on time, you will be charged 100% of rental fee.

CHARGE FOR CLEANING OR MENDING

If you get your rental dirty or ruined, you may be charged for cleaning or mending in some cases.

CHARGE FOR DAMAGE

If the item cannot be recovered  in spite of repair,  you must takeover the item at the price we calculate as residual value.

CHARGE FOR LOSING

If you have lost  your rental, you will be charged  50,000 yen at a maximum.

PRIVACY POLICY

We keep and protect your personal information strictly.

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Izushi Tourist Association (NPO)
104-7 Uchimachi Izushi-cho, Toyooka-shi, Hyogo, 668-0214, Japan
TEL: +81-796-52-4806, FAX: +81-796-52-4815